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Transparent Pricing

Simple, straightforward pricing

No hidden fees. No surprise invoices. Predictable monthly plans for managed services, and clear hourly rates for everything else.

Managed Services Plans

Per-seat monthly pricing. Covers all your devices under a single predictable fee — no surprise bills when something breaks.

Essentials

$99 /seat/mo

RMM monitoring, patch management, and security updates — the foundation every business needs.

  • Remote monitoring & management (RMM)
  • Automated patch management
  • Antivirus & endpoint protection
  • Monthly health reports
  • Business-hours email support
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Most Popular

Professional

$149 /seat/mo

Everything in Essentials plus priority helpdesk support — your team has a real person to call.

  • Everything in Essentials
  • Priority helpdesk (phone & remote)
  • Unlimited remote support incidents
  • User onboarding & offboarding
  • Software installation & troubleshooting
  • Quarterly business reviews
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Executive

Custom

Fractional CTO leadership plus full managed services — for businesses that need strategic technology direction, not just support.

  • Everything in Professional
  • Dedicated fractional CTO hours
  • Technology roadmap & strategy
  • Vendor & contract management
  • Budget planning & procurement
  • On-call executive advisory
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Hourly & Ad-Hoc Rates

Not every engagement needs a monthly plan. For one-time projects, break-fix support, or strategic advisory hours, we bill at transparent flat rates with no hidden minimums.

Remote Systems Administration

Billed in 15-min increments

$100/hr

On-Site Support

Western PA service area

$125/hr

Travel Time

Portal-to-portal from our office

$50/hr

Fractional CTO / Strategic Advisory

Based on engagement scope

$150–200/hr

RMM Device Licensing

For unmanaged plan clients

$6/device/mo

Remote Support Billing

Remote sessions are billed in 15-minute increments at $100/hr. The first increment is authorized when the session begins. Sessions under 15 minutes may be waived at the consultant's discretion.

0 – 14 minutes May be waived
15 – 29 minutes $25 (2 increments)
30 – 44 minutes $37.50 (3 increments)
45 – 59 minutes $50 (4 increments)
60 minutes $100 (full hour)

Not sure which plan fits?

Tell us a bit about your business and we'll recommend the right fit — no sales pressure, just a straight answer.

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Intuitive Design
Intuitive Design Acquire · Integrate · Manage
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